Return and refund policy
1. Eligibility for Exchange/Return
Products can be exchanged or returned within 2 days after delivery.
Items must be unused, unwashed and in their original packaging.
Sale items and discounted products are not eligible for return or exchange.
2. Defected or Damaged Items
Please inspect your product upon arrival.
If you receive a defective or damaged product, kindly email us at sehlakhan.co@gmail.com or WhatsApp us at 0318 2079688 within 24hr days.
Share the unboxing video and clear defect pictures with your email.
We will happily refund or exchange product as you prefer.
3. Exchange Process
To request an exchange email, us with your order number, reason for exchange and preferred replacement item.
Courier/shipping charges for exchange will be borne by the customer.
4. Refunds
Refunds are only applicable in case of defected/damaged items.
Customer must send the product back and bear the delivery charges.
Refunds will be processed within 5-7 working days after inspection.
5. Contact
For any queries, please reach us at sehlakhan.co@gmail.com or WhatsApp us at 0318 2079688